Zilos vs Nuxa: Which AI restaurant OS fits your operation?
Last updated: 2026-05-05
TL;DR. Nuxa and Zilos both market themselves as AI for restaurants, but they solve different halves of the problem. Nuxa is an AI marketing and guest-experience layer that auto-replies to reviews, generates content, and answers your phones. Zilos is an AI operating system that also covers the back-office truth layer (POS, inventory, finance, payroll), and turns insight into reviewable, executable actions across your business. If you want louder marketing and faster guest replies, Nuxa is strong. If you want one system that finds the leak and fixes it with your team's approval, that's Zilos.
At a glance
| Zilos | Nuxa.ai | |
|---|---|---|
| Core claim | AI Operating System (truth → intelligence → action) | AI team for restaurant growth |
| Marketing & guest experience | ✓ (social, content, review reply, Google) | ✓ (mature, well-developed) |
| Voice AI / phone answering | Roadmap | ✓ (24/7, 40+ languages) |
| Back-office truth layer (POS + accounting + inventory + payroll) | ✓ (full) | Partial (POS only) |
| Cross-domain action loop with approvals | ✓ (Tier-3: propose, guardrail, approve, execute) | Auto-execute (limited approval gates) |
| Languages supported | English, Spanish, Arabic | English |
| Geography focus | Spain + UAE (and global English) | US |
| Pricing model | Per account (€89 / €169 / €299 per month) | Per location ($79 / $239 per month) |
| Free trial | 14 days | Free diagnostic + AI Team trial |
| Public pricing transparency | ✓ | ✓ |
What's different (and why it matters)
1. Truth layer vs marketing layer
Nuxa connects to your POS to power its CFO Analyst. Its centre of gravity is the marketing/content/social/voice surface. Reviews, Google, social posts, the website. That's where Nuxa is strongest, and that's the part of a restaurant most operators see every day.
Zilos starts one layer deeper: the truth layer. We ingest your POS and your accounting (Holded, QuickBooks), inventory, payroll, and tax data, then reconcile them so the numbers your dashboard shows actually match the numbers your accountant signs off. The marketing/social/guest layer sits on top of that truth, not next to it. If your daily P&L is wrong, an AI that auto-replies to reviews can't tell you why your margin slipped.
When this matters most: If you're a multi-location operator who's been burned by dashboards that disagreed with your bookkeeper, the truth layer is the thing you're paying for.
2. Auto-execute vs propose-and-approve
Nuxa's marketing language is "always scanning, always learning, always improving." On the guest-reply side, that means the AI posts replies in your voice without you reviewing each one. That's a feature for some operators (you save time) and a bug for others (one off-key auto-reply about an allergy complaint is a real risk).
Zilos's Tier-3 architecture flips the default. The AI proposes an action (change a menu price, adjust a schedule, move stock between locations, reply to a review) and your manager approves or modifies it before it executes. We call this the execution loop with guardrails. It's slower than full auto-execute, and that's the point: the agent learns inside your safety boundary, not outside it.
When this matters most: If you're in a regulated market (Spain, UAE), running a franchise where brand voice consistency is a contract requirement, or you've ever had an automation post something embarrassing, the approval gate is non-negotiable.
3. Per-account vs per-location pricing
This one is math, not marketing. Nuxa is per-location. Zilos is per-account.
| Locations | Nuxa AI Team ($79/loc) | Nuxa Revenue Intelligence ($239/loc) | Zilos Intelligence (€169 flat) | Zilos Action (€299 flat) |
|---|---|---|---|---|
| 1 | $79 | $239 | €169 | €299 |
| 3 | $237 | $717 | €169 | €299 |
| 5 | $395 | $1,195 | €169 | €299 |
| 10 | $790 | $2,390 | n/a (>5 → Action) | €299 |
When this matters most: Multi-location operators planning to grow. The per-account model removes the "AI tax on opening a new site" you'd pay with per-location billing.
4. Languages and geography
Nuxa is English-first and US-first. The product, the docs, the customer quotes, the integrations roadmap: all US.
Zilos is built for Spain and UAE first. The product UI, customer support, and Zi (our AI assistant) speak Spanish and Arabic natively. The accounting integrations match local stacks (Holded for Spain). Tax engines are geography-agnostic but tested against Spanish IVA and UAE VAT.
When this matters most: If half your team are native Spanish or Arabic speakers, an AI assistant that speaks their language matters more than feature counts.
5. What Nuxa does better than Zilos
Three honest ones:
- Voice AI is shipping today. Nuxa's 24/7 phone answering in 40+ languages is a real product right now. Zilos has voice on the roadmap, not in production.
- Marketing-stack maturity. Nuxa has been building the SEO/social/content stack longer. If your #1 problem is "we have no marketing function," Nuxa's surface area is denser today.
- Single-location pricing simplicity. $79/month for one site is the cheapest entry point in the comparison.
If those three things are your top priorities, Nuxa is a defensible choice and we'd tell you that on a sales call.
Who Zilos is best for
- Multi-location operators (2–20 sites) in Spain, UAE, or other markets where US-first product surface is a friction point.
- Restaurants that have outgrown spreadsheets and want one system to reconcile POS, accounting, inventory, and payroll instead of three.
- Operators who care about how the AI acts, not just what it does. The propose/approve/execute loop is a feature, not a friction.
- Independents and small chains who want enterprise-grade observability and execution without enterprise-grade implementation timelines.
Who Nuxa is best for
- US single-location independents whose biggest gap is "we have no marketing arm."
- Operators whose top pain is the phone, not the back office. Nuxa's voice AI is mature.
- Brands that want full automation, not approval gates. If reviewing every social post and review reply sounds like more work, Nuxa's auto-execute model is faster.
Migration: switching from Nuxa to Zilos
If you're already on Nuxa and considering Zilos:
- What transfers: POS connection, Google Business Profile authorisation, social accounts (re-authorise in Zilos), customer review history (read-only).
- What needs reconfiguration: Brand-voice settings, social-posting cadence, review-reply guardrails. The reconfiguration takes a few hours per location, not days.
- What you keep doing the same: Answering your own phone until our voice product ships. Nuxa's voice AI is genuinely good, and we won't pretend otherwise.
If voice answering is mission-critical today, you can run both in parallel for a quarter while we ship our voice product. We'll give you a discounted Action plan during the overlap.
What our customers say
“The system that lets restaurant owners finally take control.”
“Restaurants run on disconnected systems. Zilos turns them into one AI brain.”
Try Zilos free for 14 days
No card required. Connect your POS in under 30 minutes. Day 1: Zi delivers your first daily briefing and surfaces your first margin leak. Or you keep using whatever you're on now, no harm done.